Privacy Policy

This Privacy Notice is issued in compliance with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the Privacy Notice Guidelines. Its purpose is to inform you clearly and accessibly about how your personal data is processed.

1. Identity and address of the data controller

Karla Leticia González Ruiz, with address for notifications in Puebla, Puebla, Mexico, is the controller responsible for processing your personal data. For any matters related to data protection, you may contact us at:

• Email: contacto@karlale.com.mx
• Website: karlale.com.mx

2. Personal data we collect

Through this website, we collect the following categories of personal data:

Identification data

• Full name
• Name of the company or property you represent

Contact data

• Email address
• Phone number (when you voluntarily provide it)

Professional data

• Service of interest
• Content of the message you send us

We do not collect sensitive personal data as defined in Article 3, Section VI of the LFPDPPP.

3. Purposes of processing

Your personal data will be used for the following purposes:

Primary purposes (necessary)

• Respond to your inquiry or consulting request
• Follow up on your message
• Prepare personalized service proposals
• Manage the professional and commercial relationship
• Invoicing and tax compliance, where applicable

Secondary purposes (voluntary)

• Sending informative communications about services, news, or events
• Conducting satisfaction surveys

If you do not wish your data to be processed for secondary purposes, you may express this by emailing contacto@karlale.com.mx at any time.

4. Legal basis for processing

The processing of your personal data is based on:

• Your express consent when sending us a message through the contact form
• Performance of a contract or pre-contractual measures, when you request a service proposal
• Compliance with legal obligations applicable in tax and accounting matters

5. Transfer of personal data

Your personal data will not be transferred to third parties without your prior written consent, except in the following cases provided by Article 37 of the LFPDPPP:

• When necessary for medical prevention or diagnosis or the provision of healthcare
• When required by competent authorities in the exercise of their functions
• When necessary for compliance with legal obligations

6. Use of cookies and tracking technologies

This website uses technical and analytical cookies to improve your browsing experience. Technical cookies are necessary for the site's operation and cannot be disabled. Analytical cookies help us understand how visitors interact with the site.

You may configure your browser to reject cookies. However, some site functionality may be affected. For more information, consult your browser's privacy settings.

7. ARCO Rights (Access, Rectification, Cancellation, and Objection)

You have the right to:

• Access the personal data we hold about you and learn the conditions of processing
• Rectify your data when it is inaccurate, incomplete, or outdated
• Cancel your data when you consider it is not necessary for the stated purposes
• Object to the processing of your data for specific purposes

To exercise any of these rights, send a request to contacto@karlale.com.mx including:

• Your full name and address or another means to communicate the response
• Document proving your identity or, where applicable, legal representation
• Clear and precise description of the right you wish to exercise
• Any element that facilitates locating your personal data

We will respond to your request within a maximum of 20 business days from receipt.

8. Revocation of consent

At any time, you may revoke the consent you granted us for the processing of your personal data. To do so, send your request to contacto@karlale.com.mx. Please note that revocation will not have retroactive effects on processing previously carried out.

9. Limitation of use or disclosure of data

If you wish to limit the use or disclosure of your personal data, you may:

• Subscribe to the Public Registry to Avoid Advertising (REPEP) of Mexico's Federal Consumer Protection Agency (PROFECO)
• Send an email to contacto@karlale.com.mx stating your request

10. Data retention

Your personal data will be kept only for as long as necessary to fulfill the stated purposes and applicable legal obligations. Once fulfilled, it will be securely deleted or anonymized.

11. Security measures

We implement reasonable technical, administrative, and physical measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure, in accordance with industry standards.

12. Changes to the Privacy Notice

We reserve the right to modify or update this Privacy Notice at any time. Any changes will be published on this page with the corresponding update date. We recommend reviewing this policy periodically.

13. Competent authority

If you consider that your right to personal data protection has been violated, you may contact the corresponding guarantor authority (currently the Secretariat of Anticorruption and Good Governance, replacing the INAI) to file the appropriate complaint or claim.

14. Acceptance

By using this website and providing us with your personal data, you acknowledge that you have read, understood, and accepted the terms of this Privacy Notice.